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Customer Services

For your comfort discover our complementary station and train customer services.

If you require assistance, we are here for you. Please get in touch.



 

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Make use of our special offers for children, young people and students.

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Travelling alone or in a group? With your bikes? Do you want to travel in 1st or 2nd class? Take a look at our solutions for travelling in comfort.
 

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Need a parking space for your car or bike? Need a taxi? Or do you want to visit Luxembourg without having to carry your luggage? Do you require Wi-Fi in the statioin or assistance?

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Have you left something on a train or a train station?

 

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Did you encounter problems on your journey, a train delay, a problem with your ticket?

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Punctuality is a major factor in the quality of our services. Attached here are our monthly statistics.

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