CustomerService2.png

Customer Services

For your comfort discover our complementary station and train customer services.

If you require assistance, we are here for you. Please get in touch.



 

More information

Make use of our special offers for children, young people and students.

More information

Travelling alone or in a group? With your bikes? Do you want to travel in 1st or 2nd class? Take a look at our solutions for travelling in comfort.
 

More information

Need a parking space for your car or bike? Need a taxi? Or do you want to visit Luxembourg without having to carry your luggage? Do you require Wi-Fi in the statioin or assistance?

More information

Have you left something on a train or a train station?

 

More information

Did you encounter problems on your journey, a train delay, a problem with your ticket?

More information

Punctuality is a major factor in the quality of our services. Attached here are our monthly statistics.

More information

From 4th December on mbox becomes bikebox.
Park your bike in the secured cycle hubs conveniently located near public transportation.

More information