Take part in our surveys

Let’s improve the travel experience together

Take part in our studies and help enhance the quality of our services (e.g., information tools, stations, trains). You’ll get exclusive early access to our upcoming projects and have the chance to actively contribute to their design and development.
 

Practical information

  • Location: online, at CFL offices near train stations, at your station or on the train
  • Duration: 30 minutes to 3 hours
  • Language: Luxembourgish, French, German, or English
  • Format: online questionnaires, individual interviews, or small group discussions
  • Requirements: participants must be over 16 years old; minors need parental consent to participate

The survey locations, durations, and formats vary depending on the study. You can choose to participate in the survey formats that suit you best.

Would you like to participate? Sign up using the form below to join our participant community. We will contact you as soon as a new study is available and invite you to take part. Participation in CFL customer surveys is voluntary. Signing up does not obligate you in any way, and you can unsubscribe at any time.

For any questions, please contact: enquetes@cfl.lu 
    

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1. Your mobility habits
These questions will help us better understand your daily travel patterns.
Which mode(s) of transport do you use most often? *
When you take the train, which class do you travel in most often? *
Do you often combine several modes of transport during a single journey? *
*
How often do you use public transport? *
For what reason(s) do you use public transport? *
At what time of the week do you most often use public transport? *
At what times of the day do you most often use public transport? *
Which of these CFL apps do you use for your travels? *

Help and Contact

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Download the CFL International app